Refund Policy

At TWOXXII, we appreciate your support and are committed to providing quality products created with intention and care.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations for:

• Change of mind

• Incorrect selections

• Buyer’s remorse

• Shipping delays outside of our control

Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, we are here to help.

To request assistance, please contact us within 7 days of delivery and include:

• Your order number

• A description of the issue

• Clear photos of the damaged or defective item

Once your request is reviewed and approved, we may offer:

• A replacement item

• Store credit

• A refund (if a replacement is unavailable)

Requests submitted after 7 days of delivery may not be eligible for resolution.

Non-Refundable Items

The following items are non-refundable:

• Digital products or downloads

• Gift cards

• Final sale items

• Opened or used products

Shipping Costs

Shipping fees are non-refundable unless the issue was caused by an error on our end.

Order Issues

If you experience any problems with your order, please contact us as soon as possible so we can assist you.

Contact Email:

customersupport@twoxxii.com

Effective Date: May 7, 2026

Thank you for supporting TWOXXII